Privacy Policy

Last updated: August 21, 2026

1. Information We Collect

We collect personal information that you provide directly to us when registering, booking a pickup, or updating your profile. This includes your name, email address, phone number, and physical addresses for pickup and delivery.

2. How We Use Your Information

We use your information to facilitate laundry scheduling, process payments, communicate order updates via email/SMS, address serviceability inquiries, and continuously improve our services.

3. Payment Processing & Data Security

All online payments are securely processed through our third-party payment gateway. We do not store or transmit sensitive payment details (e.g., credit card numbers or PINs) on our servers. Appropriate security measures are implemented to protect your personal details from unauthorized access.

4. Sharing of Information

We do not sell or rent your personal information to third parties. We share data only with trusted service partners (such as delivery agents and payment processors) as necessary to fulfill your orders and provide service.

5. Your Rights & Choice

You can log in to your account at any time to view, update, or correct your profile information. If you wish to delete your account or have queries about your data, please contact our support team.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at Pradip Laundry, Akshardham, Nashik Road.